Westlake Professional Sales’ Technical Services can provide studio design and consultation, system installation, software configuration and networking, wiring, and furniture for small editing suites to major studio installations. In addition, complete training packages can be customized for your staff, so your equipment investment can be utilized to its full potential.
Westlake Professional Sales is experienced in providing detailed project plans and quotations. Pricing is calculated for a specific project based on the number of hours required to complete the system design, integration, configuration and training.
Here are the steps Westlake Professional Sales applies to the development of a studio design and installation project:
- Customer and sales staff meet to discuss project.
- Salesperson fills out a Studio Requirements form to initially determine the customer’s system needs.
- The Design Manager, customer and salesperson meet and further clarify the system requirements, including I/O, audio monitoring, software requirements, etc.
- Design manager or studio technician perform a site survey of the proposed studio location to assess any specific requirements or problems including power services, a/c and space requirements.
- A preliminary design and labor estimate is produced by the Design Manager for the customer.
- Upon receipt of a deposit a complete system design is created and presented to the customer for approval, including system layouts, cable listings, patch bay assignments, etc.
- Upon customer approval and payment, all equipment and custom parts are ordered.
- Upon receipt of all equipment, installation will commence:
- All computers are set up and proper operating system revisions installed to manufacturers specifications. Memory and hard drives are installed.
- All audio/video system software and hardware is installed and set to manufacturers specifications. All audio and midi interfaces are installed, tested and calibrated as required.
- Additional software instruments and libraries are installed and tested.
- All equipment is delivered to customer’s site for installation.
- Site installation begins, all equipment is positioned, rack mounted per system design specifications, interconnect cabling installed, and audio/video monitoring systems connected.
- A complete system testing is performed, with a customer orientation and initial training if required.
- Installation and labor sign off is completed.
Additional Services Westlake Professional Sales Technical Services Department can provide:
- On-site music software and hardware training by qualified service engineers
- On-site equipment troubleshooting, problem solving, testing and maintenance.
- Custom wiring for a wide variety of studio applications. We have a staff of highly experienced wiring technicians.
- On-site and in-house software installation and upgrades including: Mac and PC operating systems, music production software, plug-ins, virtual instruments and sample libraries.
- On-site and in-house hardware installations and upgrades including Computer RAM and hard drive installations, audio interface card installations, etc.
- Control surface installation and training
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